Terms of service

Terms of Service

Welcome to petifyhub. By accessing or purchasing from our store, you agree to comply with the following terms and conditions.

1. General Conditions

By using our website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • You will not use our products for illegal or unauthorized purposes.
  • You will provide accurate and complete information while placing orders.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

We sell pet lifestyle and care products designed for pets and pet owners.

We strive to display product details, descriptions, and images accurately. However:

  • Product colors may vary slightly due to screen settings.
  • Product sizes and specifications should be checked before ordering.

We reserve the right to modify or discontinue products without notice.

3. Pricing & Payments

  • All prices listed are in INR (₹) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • Full payment must be completed before order processing.
  • We accept secure payments through approved payment gateways.

4. Order Acceptance

Once an order is placed:

  • You will receive an order confirmation email/message.
  • This does not guarantee acceptance of the order.
  • We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraudulent activity.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to courier delays, weather, or unforeseen circumstances.

Please refer to our Shipping Policy for detailed shipping term

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Certain pet hygiene and consumable products may not be eligible for returns.

7. Limitation of Liability

We are not liable for:

  • Incorrect usage of products
  • Allergic reactions or pet-specific sensitivities
  • Delays caused by shipping partners
  • Indirect or incidental damages arising from product usage

Pet owners are responsible for ensuring product suitability.