Shipping policy
Shipping Policy
At [Your Store Name], we aim to deliver your pet essentials safely and quickly.
Order Processing
- Orders are processed within 1–3 business days
- Orders placed on weekends or holidays may take longer
Once shipped, you will receive tracking details.
Delivery Time
Estimated delivery times:
- Metro Cities: 3–7 business days
- Other Locations: 5–10 business days
Delivery timelines may vary during festivals, sales, or courier disruptions.
Shipping Charges
- Free shipping on orders above ₹999 (you can change this)
- Standard shipping charges apply on lower-value orders
Shipping charges will be shown at checkout.
Cash on Delivery (COD)
COD is available on selected locations.
Additional COD handling charges may apply.
Order Tracking
Once your order is shipped, tracking details will be shared via email/SMS/WhatsApp.
Delayed or Lost Orders
If your order is delayed beyond the expected timeline, contact us.
If an order is marked delivered but not received, please notify us within 48 hours.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for delays or losses caused by incorrect addresses.
Damaged Packages
If the package appears damaged:
- Record an unboxing video
- Take clear photos
- Contact us within 48 hours
This helps us process replacements faster.
Shipping Restrictions
We currently ship only within India (edit if needed).